Knowledge Bank has introduced a dedicated Whatsapp channel for mortgage professionals in what it has called an industry first.

The channel was created by the criteria sourcing system to provide brokers and lenders with a new way to stay updated on industry developments.

It also offers access to Knowledge Bank’s Criteria Update email, summarising the latest changes in criteria and rates across the market and keeps followers informed about new system features and updates, ensuring they stay ahead of industry trends.

Content from the Lenders Live podcast series will also be available on the channel.

Knowledge Bank sales director Shane Chawatama says: “With so much information
circulating in our industry, valuable insights can often be missed.

“Our WhatsApp channel aims to ensure that anyone – whether a broker, administrator, BDM, head of distribution, or CEO – can easily access the latest information to enhance their work. Our Criteria Update email has become a vital resource, and we’re excited to see how this new channel can further support the
industry.”